📋 All Policies

Company Policy

Complete policies of Journey & Wisdom Publications (JW Publication) — all governing terms, privacy commitments, refund conditions, disclaimers, and distribution policies in one place. Last updated May 2024.

📅 Last Updated: May 2024 🏛️ Governed by: Ahmedabad, Gujarat ✉️ [email protected]
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Terms & Conditions

Governing rules for all users and authors of Journey & Wisdom Publications

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1

Acceptance of Terms

By accessing or using Journey & Wisdom Publications, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our services.

2

Intellectual Property

All content published on Journey & Wisdom Publications is protected by copyright, trademark, and other intellectual property laws.

Users are not allowed to reproduce, distribute, or create derivative works without explicit written permission from Journey & Wisdom Publications.
3

Submission & Review Process

Authors submitting manuscripts to Journey & Wisdom Publications agree to follow the submission guidelines and undergo the peer-review process. The editorial team reserves the right to accept, reject, or request revisions to submitted manuscripts.

Authors must verify all softcopy details (published paper, e-certificate, e-confirmation letter) within 3 days of receiving them. Once hardcopy shipment is dispatched, corrections cannot be made. If the provided residential address is incorrect and the shipment is returned, re-dispatch charges of ₹300 apply. Hardcopy dispatch takes 1–2 months and occurs between the 25th and 31st of every month.
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Code of Conduct

  • Avoid plagiarism — all submitted work must be original
  • Provide accurate and truthful information at all times
  • Respect the intellectual property rights of others
  • Maintain professional conduct in all interactions
  • Do not submit falsified data, fabricated results, or manipulated images
5

User Accounts

Users are responsible for maintaining the confidentiality of their account information and passwords. Unauthorised access or use of another user's account is strictly prohibited.

6

Disclaimer of Warranties

Journey & Wisdom Publications is provided "as is" without any warranties, expressed or implied. We do not guarantee the accuracy, completeness, or reliability of the content.

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Limitation of Liability

Journey & Wisdom Publications and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services.
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Termination & Governing Law

We reserve the right to terminate or suspend access to Journey & Wisdom Publications at our discretion, without notice, for any conduct that we believe violates these terms. These terms and conditions are governed by and construed in accordance with the laws of Ahmedabad, Gujarat, India.

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Privacy Policy

How we collect, use, and protect your personal information

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Information We Collect

When an author submits a manuscript to Journey & Wisdom Publications, we collect information including author's name, designation, institute/university name, email address, and contact number. We also collect research paper details such as title, abstract, area of research, index terms, and full research contents. Journey & Wisdom Publications automatically receives and records server log information including your IP address and cookies.

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How We Use Your Information

Information collected is used for operating and improving our website, fostering a positive user experience, delivering publication services, and sending notifications about upcoming issues, deadlines, and conferences. Email addresses are used for reply purposes only.

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Information Sharing & Disclosure

Journey & Wisdom Publications does not rent, sell, or share personal information with non-affiliated companies except to provide requested services, with author permission, or when legally required. Information may be shared with trusted partners under confidentiality agreements. All information is transferred if Journey & Wisdom Publications is acquired or merged.

4

Indexing Partner Disclosure

Important: Journey & Wisdom Publications will provide authors' published paper details to our indexing partners at any time without prior notice to authors. By submitting for publication, you consent to this disclosure.
5

Opt-Out & Policy Updates

If you do not wish to receive email from us, please notify us at [email protected]. Journey & Wisdom Publications may update this privacy policy and will notify corresponding authors of significant changes via email or prominent website notice.

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Cancellation & Refund Policy

Publication fee refund terms and conditions

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General Policy

Core Policy: Publication fees paid by authors are generally non-refundable once the manuscript has been accepted for publication.

By using Journey & Wisdom Publications, you agree to the terms outlined in this refund policy. Last updated May 2024.

2

Exceptional Cases

Refund requests for publication fees may be considered in exceptional cases, such as technical errors in payment processing or other extenuating circumstances. Each request will be reviewed on a case-by-case basis.

  • Technical payment errors or duplicate charges
  • Overpayment beyond the quoted publication fee
  • Pre-acceptance manuscript withdrawal by the author
  • Failure to publish the accepted manuscript by Journey & Wisdom Publications
3

Refund Processing

Refund requests, if approved, will be processed within a reasonable timeframe. Processing time varies by payment method (typically 5–21 working days after approval). Refunds are credited to the original payment source wherever possible.

Hardcopy Returns: If a dispatched hardcopy is returned due to an incorrect author-provided address, re-dispatch charges of ₹300 apply. No refund of publication fees in this case.
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Disclaimer

Liability, warranty, and content accuracy disclaimers

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General Disclaimer

The information on the Journey & Wisdom Publications website is for general information purposes only. Journey & Wisdom Publications assumes no responsibility for errors or omissions in the contents. We reserve the right to make additions, deletions, or modifications to the contents at any time without prior notice.

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No Warranty

The Service is provided "as is" and "as available" without any warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
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Author-Submitted Content

The views, opinions, findings, and conclusions in published papers are solely those of the individual authors and do not necessarily reflect the views or policies of Journey & Wisdom Publications. Journey & Wisdom Publications does not independently verify the factual accuracy of research findings published on this platform.

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Indexing Disclaimer

Journey & Wisdom Publications makes no guarantee regarding the indexing of published papers in any specific database. Indexing decisions are made exclusively by the respective indexing bodies and are subject to their own independent criteria and timelines.
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Not Professional Advice

Content published on Journey & Wisdom Publications is for general informational and academic purposes only and does not constitute legal, medical, financial, engineering, or any other professional advice. Always seek qualified professional guidance before making decisions based on content found on this platform.

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Access, Shipping & Distribution Policy

Digital content delivery, archiving, and hardcopy dispatch rules

1

Digital Content Delivery

All published articles and content on Journey & Wisdom Publications are digital and will be delivered electronically. Users will have access to the content via the website or downloadable formats.

2

Publication Schedule & Archiving

Journey & Wisdom Publications follows a publication schedule as outlined on the website. The schedule may include regular issues, special editions, or other content releases. Changes to the publication schedule will be communicated through the website. Archived content will be available to users based on the website's archiving policy.

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User Responsibilities

Users are responsible for ensuring they have the necessary equipment, software, and internet connectivity to access content on Journey & Wisdom Publications. Journey & Wisdom Publications is not responsible for any technical issues on the user's end that may prevent access to content. All content is protected by copyright and users must adhere to applicable copyright laws.

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Hardcopy Certificate Dispatch

Hardcopy Delivery Process: We will send a hardcopy of certificates (author-wise individually), a single copy of the Confirmation Letter, and a single copy of the Published Paper to the corresponding author only.

Verify within 3 days: Kindly check all details in the softcopy (published paper, e-certificate, e-confirmation letter). If any details are incorrect, inform us within 3 days of receiving the softcopy. Once hardcopy shipment is dispatched, corrections cannot be made.

Address accuracy is critical: We will process your hardcopy only after receiving address details, or based on the address you provided. If the provided residential address is incorrect and the shipment is returned, we will NOT proceed further. Re-shipment requires additional charges of ₹300.

Dispatch timeline: Processing takes a minimum of 1 month to a maximum of 2 months (in case of heavy load). Certificates are dispatched between the 25th and 31st of every month.

Questions About Any Policy?

If you have any questions, concerns, or need clarification about any of our policies, please contact our team directly. We are available Monday–Saturday, 10:00 AM to 6:30 PM IST. Support is available in English, Hindi, and Gujarati.